What was the original purpose of email

Retrieve Outlook mail - this is how it works

Whether a mail that has already been sent can be easily replaced by a new message depends not only on the requirements listed above, but also on the recipient's Outlook settings.

According to Microsoft, the following scenarios are possible.

Scenario 1: The function "Automatically process meeting requests and responses to meeting requests and retrievals" is activated (default setting).

If the recipient has activated the "Automatically process meeting requests and responses to meeting requests and retrievals" function, both the original message and the message to recall the mail will be saved in the recipient's inbox. Whether the callback is then successful depends on whether the mail has been read.

  • If the recipient has not yet read the original message, it will be replaced by the callback message. The recipient is informed that you have recalled the original message.
  • If the message is marked as read when the callback message arrives, the callback fails and the message remains in the recipient's mailbox. However, they will be informed that you have initiated a callback.

Scenario 2: The function “Automatically handle meeting requests and responses to meeting requests and retrievals” is not activated.

If the recipient has not activated the "Automatically process meeting requests and responses to meeting requests and retrievals" function, both the original message and the message to recall the mail will be saved in the recipient's inbox. Whether the callback is successful, however, depends on which mail is opened first:

  • If the recipient first opens the callback message, the original message is deleted. The callback was successful.
  • If the recipient opens the original mail first, the callback fails.

Scenario 3: An inbox rule moves the original mail to another folder.

If the recipient has defined a rule according to which the original message and the callback mail are stored in different folders, the callback fails.

Scenario 4: An inbox rule moves both the original mail and the recall mail to a different folder.

If the recipient has defined a rule according to which the original message and the callback message are stored in the same folder, the success of the callback depends on which mail is opened first.

  • If the recipient first opens the callback message, the original message is deleted. The callback was successful.
  • If the recipient opens the original mail first, the callback fails.