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PCM

What is the Process Communication Model® (PCM)?

"PCM is the oil in the gears of communication" - (Werner Naef, Kahleroceania)

... and only takes place when the transmitter and receiver are on the same frequency.

Dr. Taibi Kahler, PhD, developed the Process Communication Model 40 years ago. It is based on the identification of the individual personality structure and offers an explanation of how we see the world, what motivates us, which communication channels we use and, above all, how we react / react under stress.

According to this model, there are 6 individual personality types of different characteristics; the basis is laid in the prenatal phase and does not change after early childhood.

The perception and communication styles are different for all 6 personality types, albeit typical for each personality type.
Important: All personality types are ok!

Each type has predictable strengths and weaknesses, positive and negative behaviors that have a productive or unproductive effect on the private and professional environment.

Knowledge helps people to better reach and understand themselves and others, especially in stressful situations.

"You can't not communicate" (Paul Watzlawik) - Communication takes place not only through words, but also tone of voice, posture, facial expression and gestures.

Knowledge of PCM® gives us the opportunity to recognize these different communication styles in ourselves and others and how to successfully implement them in everyday life.

Scientifically validated - an overview:

Development of the Process-Communication Model (PCM) ® by Taibi Kahler *
(* Dr. Taibi Kahler: clinical psychologist, doctorate at Purdue University, Indiana, USA; guest speaker at numerous international specialist congresses, publication of books and numerous articles in recognized specialist journals).

1977: "Eric Berne Science Prize" awarded by the International Society for Transaction Analysis (ITAA - an association with 10,000 members from 52 countries) for Kahler's groundbreaking article "Das Miniscript".

Invitation from Dr. Terry McGuire (NASA Psychiatric Advisor) as an interviewing psychologist with the consequence of including Kahler's communication and team building model PCM as part of the NASA astronaut selection and training program.

1990: Comparative study (supported by NASA) PCM ® with the MBTI (Myers-Briggs type indicator).
Result: superiority of process communication according to Dr. Kahler in terms of practical relevance and easier implementation, especially in the identification of psychological needs, the predictability of dis-stress patterns and the compatibility with other models.

Many politicians (including President Clinton, Senator Hillary Clinton, General Wesley Clark, et al.) Were supported by Dr. Kahler advise and use the methods of the Process Communication Model for their work.

Used worldwide in the areas of management, medicine (including occupational health management), politics, aviation, at NASA (as part of the selection and training program for astronauts), in the area of ​​local transport and in schools.

Current:
Process Communication Model® as a valuable tool for managers to quickly assess problems and successfully identify the likelihood of success of solution approaches. (more than 1000 trainers worldwide).

Communication is the key to success, especially in critical situations.

PCM® fields of application:

In the medicine:
Optimization of teamwork: Improvement of the interaction in the team and in the treatment of patients (doctor / patient discussion)
Conscious perception of different communication in staff management, staff motivation and to increase patient safety in the hospital.

In corporate health management:
Process communication PCM® in an operational context to promote cooperation between different groups of experts.

In management training:
Process Communication Model as support in the selection of employees (especially in the formation of teams), to strengthen mindfulness in the context of conflict management and to motivate employees.
PCM® in Change Management: How do I use the communicative level to motivate my employees to be able to accept changes in a positive way? What possibilities are there to identify dis-stress early on in oral, written and electronic communication?

In school - process communication for educators and teachers and parents:
With successful communication, create a (learning) environment in which children are motivated and in which diversity can be successfully lived.

PCM communication training for couples: Recognizing your own needs and better understanding those of the other.

Sales and marketing:
Optimization of customer relationships, professional handling of complaints